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Wednesday, December 1 • 9:50am - 10:00am
Students Supporting Students: New Opportunities & Potential During a Trying Time [Lightning Round 1]

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The onset of the pandemic took everyone by storm at LBCC - in particular our Online Learning and IITS services. One area in particular that has transformed during this time is our student facing Student Technology Help Desk, which is staffed by LBCC students. When our campus closed and many areas had to let their student employees go, we were able to maintain employment for our student team members in a remote setting, but more importantly, they have flourished in this arena. Support provided by our student team has been instrumental in onboarding new technologies and LBCC needed to support online learning, in addition to college wide efforts to come back to campus. Our student team members have been a true nucleus in the success of our college during this time.

  • Learn about creative ways to maintain student facing technology support during this transitional time.
  • Consider the importance of student employment as it benefits student success & equity. 
  • Takeaway of the benefits and beauty of being flexible and creative in stressful times. 

avatar for John Bansavich

John Bansavich

Director, Instructional Technologies and Training, University of San Francisco
John Bansavich is the Director of Instructional Technology and Training at the University of San Francisco (USF) since 1997, having received his doctorate in Learning and Instruction from the School of Education. He is also Adjunct Faculty in the Department of Computer Science. An... Read More →
avatar for Bryan Best

Bryan Best

Sr. Instructional Technologist, University of La Verne
As the Sr. Instructional Technologist for the LaFetra College of Education, Bryan functions as the lead in the areas of classroom design, educational technology, technical training and support within the College of Education and its three centers. He also works collaboratively with... Read More →

avatar for Laura Rantala

Laura Rantala

Online Learning Program Manager / PT Faculty, Long Beach City College
Laura Rantala is the Online Learning Program Manager for Long Beach City College in the Online Learning & Educational Technology department.  Additionally she has been a PT faculty member in the Learning & Academic Resources Department where she teaches Learn 11 online. She holds... Read More →

Wednesday December 1, 2021 9:50am - 10:00am PST
Zoom & Pronto